Shipping Policy

Shipping Times (Canada and USA)

We check rates automatically from our different logistics providers and get you the best rate. We’ll ship based on which is least expensive and provides the quickest delivery. Our turnaround time has been between 2-7 days depending on the region inside of Canada or internationally. Shipping times displayed on the website are our best approximations. Our courier partner’s schedules and hours of operations might fluctuate due to shipping volumes. Please note, our subscriptions are processed on the same day they are renewed. Our shipping to the USA is an $8 CAD flat rate.

Processing Time

Orders placed before 2 pm EST time will be prepared and shipped out that same day. We aim for a 24-hour processing time on all our packages. Order processing may be affected by order volumes at different times of the year.

Tracking Number

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Free Shipping

We provide free shipping to any Canadian order that purchases two bags of coffee or more. Please note, brew gear is not subject to free shipping unless stated in a promotion or with a specific coupon.